Technical Lead – Cloud Operations

Job Location: Fiftytwo Dhaka office, this is an on-site job.  

Purpose of The Position:  

• To establish the technical ownership for our cloud operations. 
• To implement best in class DevOps, Security and SRE practices across all our cloud services.  
• To ensure our cloud offerings can meet the operational expectations by customers for a modern Cloud Commerce Engine.

Fiftytwo A/S  consists of several teams that develop parts of the overall POS product offering called 52ViKING, including the Cloud team. We have a product-oriented global cloud team spread across multiple time zones.  We have solutions running in the cloud but are in the process of further developing and maturing our offering, which over the next many years will continue to spearhead Fiftytwo’s strategic investments. Our solutions are used by several retail market leaders in some of the Nordic countries, and we expect the volume to increase significantly as we continue growing our cloud offerings. 

The cloud solutions are partly new development and partly lift-and-shift, and thus interact with our edge deployment solutions, which are widely used by our customers today. To put in perspective, one of our customers is processing more than 10 billion dollars’ worth of yearly transactions using our 52ViKING Commerce Engine. 

Check Life at Fiftytwo! 

• Azure 
• K8s 
• ArgoCD  
• Kafka 
• PostgreSQL 
• Docker (including applications in C/C++ from other product development teams) 
• .NET 
• Datadog 
• Auth0 
• Redocly 

• You are looking for a dynamic career in modern software development. 
• You often hear “WOW! HOW DID YOU DO THAT?” about the magnificent work you do. 
• You have a Bachelor’s/ Master’s in CSE/Mathematics/EEE or relevant field from a reputed university.  
• You have excellent skills and knowledge and interest in working with Algorithms, Data Structures and Discrete Mathematics, Message based communication, Multithreading, System Design, API designing  
• You have a knack for solving problems.  
• You can work alone just fine but when you have a team you do things much faster because you know very well how and when to take help from others. 
• You are very obsessed about high value of your dk/dt where k=knowledge you acquire and t=time you spend at work. 
• You can change your gears when faced with unknown languages, technologies both new and old! 
• You have stories to tell us how you automated lots of your daily tasks. 
• You are eager to show us your bitbucket/GitHub/other public profiles where you have done cool things! 
• You are a team player who values knowledge sharing, and you know how to balance professionalism with a good mood. 
• You are fluent in both written and spoken English; you are careful of crafting sentences to express your great ideas even if it is on complex topics. 
• You have great connection making ability through empathic and sensible communication.  
• You are innovative and always looking to change the products for the better. 
• You are unhappy that your current role does not allow enough freedom to express your game-changing ideas! 
• You are restless until you hunt down that bug! 
• You do not back down when you have a question which Google or AI Assistants cannot answer! 
• You have a deep insight into your own abilities and understand that teamwork is the key to success in our industry. 
• You have more skills that are conducive to building a formidable TEAM and we are eager to learn about them from you! 

If We Are Right About You, Please Read On! 

• You have worked comfortably in Linux Environment. 
• You are proficient in at least one of C/C++/Python/Java/C# 
• Experienced with running cloud operations of enterprise solutions 
• Hands on experience with Continuous Deployment tools in the cloud 
• Hands on experience with IaC 
• Proven experience on cloud monitoring and observability tools in production environments. 
• Proven experience with securing networks and managing IAMs in the cloud for production environment  

• You have worked with European customers and colleagues before.  
• You worked in an Agile environment. 
• You have worked comfortably in Linux Environment.  
• Hands-on experience with hybrid cloud and edge computing.  
• Have knowledge of Retail, POS Systems 
• Experience with data management in cloud, rollback, disaster recovery. 

• Ensure the cloud operations function to a satisfying degree together with the cloud team and cloud PO. 
• The cloud operations main goal is to ensure that Fiftytwo cloud SaaS offering is running smoothly, is scalable and available at all time. 
• They do this by assisting in managing the cloud infrastrurcture, operating the monitoring solutions and developing these further. 
• In the end, the cloud operations team own our production environment in close collaboration with the cloud engineering team. 
• Establish After-hours support for our live services. 
• Be proactive in ensuring that we have a cloud offering on a number of our POS Services are available to new and existing customers. 
• Ensure quality standards and best-practice methods in our cloud operations and deliverables, including security, documentation, testing, instrumentation. 
• Take lead on cloud operations projects as agreed with Cloud Architect / Product Lead 
• Contribute to the team with know-how on cloud infrastructure, design and networks, design. 
• Establish cloud operations observability and monitoring for both internal and outbound services(to allow SLI definitions to be developed). 
• Contribute to the team with know-how on tools and technologies we can benefit from. 
• Define, estimate and implement cloud projects and tasks. 
• Ensure up to date documentation of our services, operations, their strengths and weaknesses. Stay continuously informed about architecture and tech trends that can create
• value for our solutions and cloud setup. 
• Shape and own the culture: Become a key player in our team and help create and define our department culture based on the company’s values. 
• Be proactive and vigilant in relation to efficiency of Cloud Cost and Revenue. 
• Establish a professional cloud operations environment with strong monitoring so that our operations can support our cloud solutions. 
• Ensure data management best practices in the cloud 

If You Think We Are Still Right About You, Please Apply!

• Email subject must contain the position “Technical Lead – Cloud Operations”
• You may like to add a short cover letter explaining why you are a great fit for the post. 
• The CV must be in pdf format. The CV file name should contain your full name and years of professional experience, for example, John Doe (5 yrs).pdf. 
• Applications that indicate a lack of attention to the Job Description and guidelines are highly likely to be ignored.  

Please send your application to job@fiftytwodigital.com 

Fiftytwo Is An Equal Opportunity Employer. Shortlisted Applicants Will Be Contacted By Fiftytwo. 

• Salary range is 120k-240k depending on experience and competency! 
• Two yearly bonuses, Eid, and Year-end, total 150% of monthly gross. 
• Gratuity fund as per Bangladesh Labor Law. 
• Catered quality lunch at the office every day. 
• 21 days of personal leave yearly. Two days weekend, Saturday and Sunday. All public holidays of the Bangladesh Government. 
• Flexible work environment with Time off in Lieu. 
• Parental leaves. 
• Working with international customers, system developers, architects, and management. 
• Possibility of international travel. 
• Support for higher education, we encourage you to study more! 
• Yearly increment based on growth of performance. 
• Company sponsored training and certifications. 
• On-demand 1-1 with senior management. 
• Well planned and Documented Career Path with annual employee appraisal. 
• Staff Club for all employees, group programs, and trips year-round. 
• Senior Firm Ally certificate after two years of employment. 
• Family friendly, well cultured, and safe work environment. 

Check Life at Fiftytwo!